CinchShare

Making social media management, well, a cinch

Client
Auto Approve
Timeline
8 Weeks
Services
Standing out from the crowd while building trust

Standing out from the crowd while building trust

When Auto Approve came to us, they were facing a common challenge. In worrying about creating a brand that felt trustworthy, they had overcompensated and ended up with branding that lacked magnetism. We came in to help them transform their look and feel, building a brand that better fit with their technology-first approach and customer-centric values. With fresh new brand colors; engaging, humanizing graphics; and a friendly, simple copy voice, the result was a still-trustworthy brand that couldn’t help but stand out.

Challenge
Define a unique brand message.
Solution
Building a brand with purpose.
Result
Brand awareness, customer loyalty & sales.
BUILDING THE BRAND

Above all else, Cinchshare needed to be approachable. A pleasant surprise. A friendly voice saying, “This doesn’t have to be painful. It might even be fun.” We did in-depth research & analysis of the company and their customers, and created a solid brand foundation based on core principles of simplicity, community and freedom. We chose bright, refreshing visuals and began outlining copy, images, and modular UI elements that would speak their language.

A SAAS Interface

We weren’t building for a tool tech pros; these were moms, dads, and weekend warriors trying to run a business. So the interface needed to be intuitive and dead simple, and of course, all pretty and stuff. We focused on making it easy to locate and engage the most important actions, like uploading images, cross-posting across social media platforms, filtering posts to custom audiences, and scheduling future posts (so users can step away from the computer and get back to the work they actually want to do).

Creating A Toolkit

Since we wouldn’t actually be implementing the backend codebase – our focus was on develping a modular front-end framework containing UX patterns for all current and future requirements. This inlcuded all the self-authored, object-oriented css and js for such features as datepickers, popups, tooltips, dropdowns, alerts, typographic systems, off-canvas menus, custom iconography, and more. The framework was well commented and documented, with explainations of all the elements, how they worked, and code examples.

A Site to Explain it All

What’s the point of a beautiful brand if no one can find it? Cinchshare needed a website where they could show off their product and entice new users to come aboard. We took those principles guiding their entire brand build — simplicity, community, freedom — and sprinkled them all across a site that simultaneously mirrored the colors, icons, and navigation of their brand spanking new software.

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